From: 05.04.2020
Lifetime Package: The Ib Player App offers a single Lifetime package for users, which provides unlimited access to the app without any subscription fees.
No Refunds: All purchases of the Lifetime package are final. We do not offer refunds once the purchase has been completed.
Cancellation Requests: Users may request to cancel their Lifetime package, but please note that this does not guarantee a refund.
Submit a Request: To initiate a cancellation request, please contact our customer support team at Email: [email protected]
Provide Information: Include your order number and the reason for cancellation in your request.
Response Time: Our support team will respond to your request within 3-5 business days.
Final Decision: After reviewing your request, we will inform you of the outcome. Please remember that cancellation does not equate to a refund.